Privacy Policy
Last Updated: May 22, 2026.
1. Introduction and Scope
Savaspin (savaspin-canada.org) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal data of our users in Canada. We operate with a deep understanding of the Canadian digital landscape, including the requirements set forth by the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the provincial regulations governing online gaming, such as those overseen by iGaming Ontario (iGO) and the Alcohol and Gaming Commission of Ontario (AGCO).
By using our services, including our website and mobile platforms, you consent to the data practices described in this policy. We take your trust seriously, whether you are playing for a massive jackpot on Mega Moolah, placing a bet on an NHL game, or enjoying live dealer blackjack. Whether you are playing with a loonie, a toonie, or a significant deposit, your data security is our top priority.
2. Information We Collect
To provide a seamless gaming experience — from processing your Interac e-Transfer deposits to ensuring your "snipe" on a jackpot is processed correctly — we collect several types of information:
A. Personal Identification Information
When you create an account, we require information to verify your identity and age, as mandated by law. This includes:
- Full legal name and date of birth.
- Residential address and contact details (email, phone number).
- Proof of identity documents (e.g, government-issued IDs) to ensure we comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
B. Usage and Technical Data
As you navigate our platform, we automatically collect technical data to improve site performance. This includes:
- IP addresses and device information (type, operating system, browser).
- Interaction data, such as games played, betting history, and navigation patterns.
- Cookies and tracking technologies to remember your preferences and ensure you don’t have to log in repeatedly.
C. Financial and Transactional Information
We process transactions securely. We collect information related to your chosen payment methods, which include:
- Interac e-Transfer details (our most recommended method for Canadian players).
- Credit and debit card information (Visa/Mastercard).
- Third-party payment processor data (iDebit, InstaDebit).
- Cryptocurrency wallet addresses for deposits and withdrawals.
3. How We Use Your Information
We use your data to provide a "beauty" of an experience while ensuring safety and compliance:
- Account Management: To create and maintain your account, manage your balance (in CAD), and process your winnings.
- Compliance and Legal Obligations: To satisfy requirements from provincial regulators (such as iGaming Ontario or BCLC), including age verification and responsible gambling monitoring.
- Security and Fraud Prevention: To detect and prevent unauthorized access, fraudulent activity, or misuse of our bonuses and promotions.
- Marketing and Personalization: With your explicit opt-in, we send information about tailored bonuses, such as match bonuses or free spins. In line with Ontario iGO regulations, these bonuses are never auto-applied; you must opt-in to participate.
- Customer Support: To assist you via our bilingual support team, ensuring that users in Quebec and the rest of Canada receive seamless service.
4. Legal Basis for Processing
Under Canadian law (PIPEDA), we process your data based on:
- Consent: Where you have explicitly opted into services or marketing.
- Contractual Necessity: Where data processing is required to fulfill our terms of service (e.g, processing your deposit or payout).
- Legal Obligation: Where we are required by provincial gaming authorities or federal financial regulations to retain specific records.
- Legitimate Interests: Where necessary for security, system integrity, and improving our gaming services.
5. Disclosure of Personal Information
We do not sell your personal data. We only disclose your information under the following circumstances:
- Regulators and Law Enforcement: We may share information with organizations like iGaming Ontario or other provincial authorities when legally required.
- Service Providers: We engage trusted third-party vendors to process payments (e.g, Interac), conduct identity verification, and host our infrastructure. These parties are contractually obligated to maintain your data with the same level of care we apply.
- Business Transfers: If Savaspin were to be involved in a merger or acquisition, your data may be transferred to the new entity, subject to continued privacy protections.
6. International Data Transfers
While we prioritize Canadian-based hosting, our service providers may operate outside of Canada. In such instances, we ensure that your data is protected by high-standard privacy agreements that meet Canadian federal and provincial requirements. We hold our partners to a "bar down" level of precision regarding data security.
7. Your Rights Regarding Your Data
As a Canadian user, you have specific rights under PIPEDA and provincial laws:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct inaccurate information.
- Withdrawal of Consent: You may withdraw your consent for marketing communications at any time by updating your account settings or using the "unsubscribe" link.
- Deletion: Subject to our legal record-keeping obligations (e.g, tax or financial transaction history), you may request the deletion of your account and associated data.
8. Data Security and Integrity
We employ industry-standard encryption (SSL/TLS) to protect your data during transmission. Your financial information, especially when dealing with Interac e-Transfers or credit card transactions, is handled through secure, PCI-DSS compliant gateways. We monitor our systems around the clock to ensure that your "dangles" at the table remain your own and that your account information is never compromised by unauthorized parties.
9. Responsible Gambling and Data
Savaspin is committed to the principles of responsible gambling. We monitor account activity to detect signs of potential problem gambling. If we identify such patterns, we may reach out to you or restrict account access as a protective measure.
If you or someone you know is struggling, we encourage you to seek help through established Canadian resources:
- ConnexOntario: 1-866-531-2600.
- Problem Gambling Helpline: 1-888-230-3506.
- Visit: iGamblingOntario.ca for additional tools and self-exclusion resources.
10. Cookies and Tracking
We use cookies to enhance your experience. These include:
- Essential Cookies: Required for the site to function, such as managing your login session.
- Performance Cookies: Help us analyze site traffic so we can make improvements.
- Functional Cookies: Remember your language settings (English/French) and other preferences. You can manage your cookie preferences through your browser settings, though disabling some cookies may affect site functionality.
11. Children and Minors
Our services are strictly for individuals 18 or 19 years of age or older, depending on your province of residence. We do not knowingly collect information from minors. Any account identified as belonging to a minor will be terminated immediately, and all associated funds will be forfeited according to regulatory requirements.
12. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in Canadian law or updates to our gaming features. Any significant changes will be communicated to you via email or a notification on the Savaspin platform. Continued use of our site after such updates constitutes your acceptance of the revised terms.
13. Contacting Us
If you have any questions, concerns, or requests regarding your privacy or this policy, our support team is ready to assist. Please reach out to us at:
Email: [email protected].
Our team is dedicated to providing prompt and helpful responses. We aim to address all privacy-related inquiries with the same professionalism you expect from our gaming services.
14. Definitions and Clarifications
- CAD/CA$: All financial transactions and account balances are denominated in Canadian Dollars.
- Interac e-Transfer: The primary, most trusted method for depositing and withdrawing funds in the Canadian market.
- Regulated Environment: We operate in accordance with provincial requirements, including those of Ontario's iGaming landscape, ensuring a safe and fair environment for all our players.
15. Compliance with Provincial and Federal Law
We recognize that Canada is a diverse landscape. From the hockey-loving fans in British Columbia to the vibrant gaming community in Ontario and the francophone players in Quebec, we ensure our practices align with the specific legal frameworks of each province. By maintaining high standards of data protection, we strive to be the platform where you feel comfortable making your "snipe" on a jackpot.
We encourage you to review this policy periodically to stay informed about how we are protecting your data. Thank you for choosing Savaspin. We hope your experience is always a "beauty," and we remain dedicated to maintaining the highest standards of integrity, transparency, and data privacy for all our Canadian users.